FAQ

Check-in: 4:00 PM
Check-out: 11:00 AM

Guidelines:
For same-day reservations, please contact us in advance.
Sunday bookings are only available as part of consecutive-night stays.
Entry is not permitted if the maximum occupancy is exceeded.
(Please ensure the number of guests matches your reservation.)
Candles and open flames are not allowed indoors.
Minors are not permitted without an adult guardian.
Guests are responsible for any damage to furniture,
fixtures, or bedding (replacement or compensation required).
Pets are strictly not allowed.
No refund will be given if pets are brought.
Smoking is prohibited in all rooms and indoor areas.
Cooking strong-smelling foods (grilled meat, deep-fried food, etc.)
indoors is not allowed.
Please refrain from excessive noise, drinking, or any behavior
that may disturb other guests.

We do not provide BBQ facilities.
Thank you for your understanding.

Off-season Refund Policy

1 day	2~4 days	5 days	6 days	7 days	8 days	9 days
No Refund	20% Refund	50% Refund	60% Refund	70% Refund	80% Refund	90% Refund

Peak Season Refund Policy

1~6 days	7~13 days
No Refund	50% Refund

For groups of 4 or more (standard occupancy),
an additional KRW 20,000 per person per night applies.

Reservation: Full payment must be made
to complete the booking.

Payment confirmation: Payment must be made within 12 hours;
otherwise, the reservation will be automatically cancelled.

Bank account: Shinhan Bank 110-476-034830
Account holder: Jeong-a Kim

Inquiries: 010-3363-2301, 010-9129-2978
(Hours: 10:00 AM ~ 7:00 PM)